Policies, Terms & Conditions
Terms & Conditions
- Electronic Communications - when you use our web site or send us email, you are communicating with us electronically. You agree to receive communication from us electronically. You agree that what we provide to you electronically satisfies any legal requirement stating that such communications must be made in writing.
- License - M.J. Equipment, Inc. grants you a limited license to view and use this web site and not to download or modify it in part or whole. You are explicitly not granted permission to use data gathering tools, link directly to individual site elements, or otherwise exploit this web site in part or whole for commercial purposes. You are given permission to link to the home page of this web site only, but you may not use the M.J. Equipment, Inc. logo in that link without permission.
- Your Account - It is your responsibility to keep your account login and password confidential. M.J. Equipment, Inc. does not sell any products to children but rather to adults who can make purchases with a credit card. If you are under 18 years old, you may use this web site under the supervision of a parent or guardian. M.J. Equipment, Inc. reserves the right to refuse service, delete accounts, remove and/or edit content, and cancel orders at their discretion.
- Risk of Loss - Once we pass your order on to the carrier of your choice, you assume the risk of loss of that order.
- Product Descriptions - Our product descriptions are as accurate as possible, but we do not guarantee that they are correct. If a product you receive is not as it was described on the site, then your only option is to return it in unused condition.
- Other Companies - M.J. Equipment, Inc. does not assume any responsibility or liability for any third party services offered through our web site.
Skytrak.com and any information found on the site are offered for informational purposes only. M.J. Equipment, Inc. is not liable or responsible for the availability, usefulness, or accuracy of the content made available or transmitted to this site. The information has not been verified by an outside source or authenticated either wholly or partially by Skytrak.com. M.J. Equipment, Inc. is not responsible or liable for any misfortune, hardships, or injury resulting from the use of this site.
M.J. Equipment, Inc. is not liable for:
- a) Products damaged by the shipping company
b) Packages delivered but not received by the customer
Please contact your shipping company for lost and damaged claims.
Copyright © M.J. Equipment, Inc. 2018. All rights reserved. The materials on this website, including all text, images, graphics, design concepts and information, are protected by applicable copyright laws. Reproducing, copying, duplicating, publishing, distributing, or use of any information on Skytrak.com, in whole or part, is restricted (except as provided by the Terms & Conditions of this site or with written permission from M.J. Equipment, Inc.)
Buyer agrees that the only warranties provided with this product(s) are those warranties as provided by the manufacturer and that M.J. Equipment, Inc. makes no warranties or merchantability or fitness for a particular purpose, either expressed or implied.
Manufacturer's sole warranty as respects the Merchandise shall be its standard new product warranty applicable to the Merchandise and in effect on the date of shipment. In no case shall the new product warranty extend to defects in materials, components or services furnished by third parties or to the erection or installation of the Merchandise performed by third parties. Defects caused by chemical action, or the presence of abrasive materials and defects arising following the operation beyond rated capacity or the improper use or application of any Merchandise shall not be considered defects within the scope of the new product warranty. If any repairs or alterations are made or any parts are replaced during the period covered by the new product warranty by an entity not authorized by Manufacturer or not in accordance with authorized Manufacturer's service manuals or with other than parts, accessories, or attachments authorized by Manufacturer for use in the Merchandise, Purchaser shall pay for such repairs or parts without recourse against Manufacturer, and Manufacturer shall be relieved of responsibility for fulfillment of the new product warranty with respect to such parts or components and of all repairs, alterations or replacements so made.
In no case shall the new product warranty extend to defects in materials, components or services furnished by third parties. UNDER NO CIRCUMSTANCE SHALL MANUFACTURER BE LIABLE FOR ANY CONSEQUENTIAL OR SPECIAL DAMAGES WHICH ANY PERSON, FIRM, CORPORATION, OR OTHER ENTITY MAY SUFFER OR CLAIM TO SUFFER OR INCUR OR CLAIM TO INCUR AS A RESULT OF ANY DEFECT IN THE MERCHANDISE OR IN ANY CORRECTION OR ALTERATION THEREOF MADE OR FURNISHED BY MANUFACTURER OR OTHERS. "Consequential" or "special" damages as used herein includes, but is not limited to, costs of transportation, lost sales, lost orders, lost profits, lost income, increased overhead, labor and materials costs, and costs of manufacturing variances and operational inefficiencies. The maximum liability of Manufacturer under the new product warranty shall be the amount paid to Manufacturer with respect to the Merchandise to which such warranty applies. The new product warranty constitutes Manufacturer's entire warranty as to the Merchandise, and it is expressly agreed that the remedies of Purchaser and those claiming under Purchaser as stated in the warranty are exclusive. Manufacturer does not assume (and has not authorized any other person to assume on its behalf) any other warranty or liability in connection with the Merchandise covered by the new product warranty. MANUFACTURER EXPRESSLY DISCLAIMS ANY AND ALL OTHER WARRANTIES OF ANY KIND WHATSOEVER AS TO THE MERCHANDISE FURNISHED HEREUNDER, INCLUDING BUT NOT LIMITED TO EXPRESS OR IMPLIED WARRANTIES AS TO MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSES SOLD, AND DESCRIPTON OR QUALITY OF THE MERCHANDISE. The new product warranty shall be void if, upon the occurrence of any incident involving the Merchandise and resulting in any personal injury or property damage, Purchaser shall fail to notify Manufacturer within 48 hours of such occurrence or to permit Manufacturer and its representatives to have immediate access to such Merchandise and to all records of or within the control of Purchaser relating to the Merchandise and the occurrence. THE LIMITATION OF LIABILITY PROVISIONS SET FORTH HEREIN AND IN THE NEW PRODUCT WARRANTY SHALL APPLY TO ANY AND ALL CLAIMS OR SUITS BROUGHT AGAINST MANUFACTURER INCLUDING ANY CLAIM BASED UPON NEGLIGENCE, BREACH OF CONTRACT, BREACH OF WARRANTY, STRICT LIABILITY OR ANY OTHER LEGAL THEORIES UPON WHICH LIABILITY MAY BE ASSERTED AGAINST MANUFACTURER.
While we are eager to guarantee the quality of our products, all returns must be pre-approved by our customer service department. Please contact us Toll Free at 1-877-355-5438 to contact a representative.
RETURN ITEMS MUST HAVE A WRITTEN AUTHORIZATION CODE ISSUED BY MJ EQUIPMENT INC. UNAUTHORIZED RETURNS WILL BE REJECTED AND CHARGED ACCORDINGLY. RETURNS ARE SUBJECT TO 15% RESTOCK FEE ($35.00 per item minimum). SOME PARTS ARE NOT RETURNABLE AT ALL, PLEASE INQUIRE BEFORE ORDERING. **NO RETURNS AFTER 30 DAYS** We cannot accept returns on electrical parts that have been installed. All returned products must be in re-sellable condition, including original undamaged packaging. All shortages or shipping discrepancies must be reported within 10 days from date of purchase.
Shipping Policy/Delivery of Goods
- How long will it take to process my order?
A. Items ordered before 2 p.m. (central time) will be shipped the same day, otherwise, they will be shipped the next day. Orders placed on Saturday, Sunday, and holidays, will be shipped on the next business day. If you ordered an item that is out-of-stock, you will receive an email with expected shipping date within 24 hours. Orders containing both in-stock and out-of-stock items will be shipped when all items are in stock.
- How do you ship my order?
A. Our standard shipment method is UPS and LTL Freight. We do ship internationally. We are sorry, but we do not ship to post office boxes.
Faster shipping methods and Saturday delivery are available for an additional charge. Please contact M.J. Equipment, Inc. to make arrangements for any special shipping needs for your order. 1-877-355-5438.
- Do you ship internationally?
A. We can ship internationally, please contact us at 1-877-355-5438 for shipping rates.
What Information Do We Collect?
M.J. Equipment, Inc. only collects information provided by you, the website user, when you place an order for our products or services, register on our site or create a member account, subscribe to our newsletters, or fill out contact forms. Information collected through these methods include: name, email address, mailing address, phone number, or credit card information and billing address.
Any information collected from you while using our website may be used to: personalize your experience on our site, improve our website, improve customer service, or to process transactions. The information collected, whether private or public, will not be given, sold, exchanged, or transferred for any reason to another company or person without your consent, other than for the purpose of delivering the products or services purchased. The email you provide during purchase will only be used to update you on information regarding your order.
Website Security Methods and Fraud Prevention
Any credit card information, or other sensitive information, collected by Skytrak.com is first transmitted to Secure Socket Layer (SSL) technology and then encrypted into our database, only accessible by authorized persons with right to access our systems. All authorized persons are required to keep information accessed via our database confidential. At our discretion, orders received over the phone or internet may require photo I.D. verification.
We prefer that customers pay for merchandise via MasterCard, Visa, Discover, American Express and Purchase Orders with verified customers. For customers who prefer to mail us their order, we accept Cashier’s Checks or Money Orders **ONLY**.
Currency in which transactions on Skytrak.com will be conducted is in United States currency.